Effective Date: April 6, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at https://www.torchstack.ai and any related online content, tools, or communications made available by Torchstack, LLC ("Torchstack", "we", "us", or "our"). By accessing or using the website, you ("User" or "you") agree to be bound by these Terms. If you do not agree, do not use the website.

These Terms govern use of our public website only. Engagements for software development services are governed by a separate written agreement (such as a Master Services Agreement and Statement of Work) signed between Torchstack and the client.

1. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the website. By using the website, you represent and warrant that you meet these requirements.

2. License to Use the Website

Subject to these Terms, Torchstack grants you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal or internal business purposes. You may not copy, modify, distribute, sell, or lease any part of the website or its content without our prior written consent.

3. Intellectual Property

All content on the website, including text, graphics, logos, images, code, and software, is the property of Torchstack or its licensors and is protected by copyright, trademark, and other intellectual property laws. "Torchstack," our logo, and related marks are trademarks of Torchstack, LLC. Nothing in these Terms grants you any right or license to use such marks without our prior written permission.

4. Acceptable Use

You agree not to:

• Use the website in violation of any applicable law or regulation;

• Attempt to gain unauthorized access to the website, its systems, or networks;

• Interfere with or disrupt the operation of the website or any related servers;

• Introduce viruses, malware, or other harmful code;

• Use automated means (including scrapers, bots, or crawlers) to access the website, except as expressly permitted;

• Reverse engineer, decompile, or disassemble any portion of the website;

• Use the website to harass, defame, or harm others; or

• Use the website to train machine-learning models without our prior written consent.

5. User Submissions

If you send us feedback, ideas, suggestions, or other materials through the website ("Submissions"), you grant Torchstack a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate such Submissions for any purpose, without compensation or attribution. You represent that your Submissions do not infringe any third-party rights.

6. Third-Party Links and Services

The website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or business practices of any third-party website. Your use of third-party websites is at your own risk and subject to their terms.

7. Disclaimers

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE ACCURATE, COMPLETE, OR CURRENT.

Content on the website is provided for general informational purposes only and does not constitute professional, legal, financial, or engineering advice. You should not rely on website content as a substitute for a formal engagement.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TORCHSTACK, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100.00). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. Indemnification

You agree to indemnify, defend, and hold harmless Torchstack, LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (i) your access to or use of the website, (ii) your violation of these Terms, or (iii) your violation of any rights of another party.

10. Termination

We may suspend or terminate your access to the website at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the website will immediately cease. Sections 3, 5, 7, 8, 9, 11, 12, and 13 will survive any termination.

11. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. You and Torchstack agree that any dispute arising out of or relating to these Terms or the website will be brought exclusively in the state or federal courts located in [County], California, and you consent to the personal jurisdiction of those courts.

12. Dispute Resolution

Before filing any formal claim, you agree to first contact us at info@torchstack.ai and attempt in good faith to resolve the dispute informally for a period of at least thirty (30) days. The parties may, by mutual written agreement, submit any unresolved dispute to binding arbitration administered by a neutral arbitration body under its then-current commercial rules.

13. Changes to These Terms

We may modify these Terms at any time by posting the revised version on the website. The "Effective Date" at the top indicates when the Terms were last updated. Your continued use of the website after changes become effective constitutes your acceptance of the revised Terms.

14. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the website and supersede all prior understandings. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign these Terms at any time.

15. Contact Us

Questions about these Terms should be sent to:

Torchstack, LLC

5524 Willow Oak Way, Fair Oaks, CA 95628

Email: info@torchstack.ai